IT-trends2022

Teleworking makes companies more vulnerable to cyberattacks

The data contained within the sixth NOVIPRO/Leger IT Portrait of Canadian medium and large-sized companies come from an online survey conducted between October 1 and 25, 2021 of 491 respondents,  including 288 IT decision makers.

 

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2022 IT Trends Perception of IT

The Ongoing pandemic
puts a spotlight on IT

A trend has been confirmed through this sixth annual IT Portrait: the advent of the pandemic has changed the way companies view their IT. With the significant rise in remote work and the correlated increased risk of cyberattacks, information technologies play a key role in operations. These technologies are more exposed than ever, and yet the demands made upon them are greater than ever and they come under fire every time a cyberattack makes the news. That being said, the survey shows that 40% of companies are more confident in their IT security team’s ability to secure their data since the pandemic.

Over the past two years, businesses have come to view their IT differently: prior to 2020, a majority of companies saw IT as a strategic partner, whereas they now see it primarily as an investment. Altogether, 73% of companies view IT as fundamental. 

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2022 IT Trends cybersecurity

Cybersecurity:
practices need to be reviewed to reduce risks

IT teams will certainly take centre stage in the post-pandemic economic recovery, as nearly half (43%) of respondents are increasingly concerned about cyberattacks ever since the hybrid work model was introduced. The percentage of companies that have reviewed their security practices has slightly decreased compared to 2020 (76% vs. 81%), an indication that the pandemic is once again having a significant impact on business decisions.

2022 IT Trends

2021

2022 IT Trends

2020

37 ANG

2019

Companies targeted by cyberattacks

 

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It is no longer a question of whether, but when, our organization will be hit by a cyberattack. Once hit, it is always in the best interest of organizations to be transparent and to communicate with customers as well as the authorities.
Stéphane Bourbonnière
CEO, Réseau Action TI
2022 IT Trends AI

Opportunities to be seized in order to tackle workplace challenges

Among the investments being planned by Canadian companies over the next two years, application modernization solutions (automation, containerization, orchestration), advanced data analytics and artificial intelligence solutions rank fourth and fifth respectively.

AI versus automation

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2022 IT Trends Cloud

Cloud computing:
the way of the future

Last year’s study found a sharp acceleration in migrating to cloud computing by Canadian businesses as a result of the COVID-19 pandemic; the 2021 data shows that this trend is going strong.

Indeed, 44% of respondents view cloud computing as a future solution but are not ready to implement it. One third of respondents (32%) said that cloud computing has improved their business performance.

Overall, more than three out of four companies see cloud-based solutions as the way of the future. 

 

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2022 IT Trends investments

Operational
priorities still
dominate

 

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Since the beginning of the pandemic, companies are being more cautious and fewer of them are planning to invest in technology within the next two years (80% in 2021 vs. 88% in 2020).

Once again this year, priorities are focused on operations and not on advanced technologies, a niche that has lost some traction since the beginning of the pandemic. The main investments being considered are in cloud-based solutions (34%), security (25%), and infrastructure (21%).

For the second year in a row, plans to invest in advanced data analysis and artificial intelligence have declined, dropping from 29% in 2020 to 18% in 2021. While Quebec was among the leaders in this sector before the pandemic, it is now the province with the least interest in investing in AI.

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2022 IT Trends Human Resources

Attracting qualified resources and retaining key employees are extremely challenging

According to respondents, despite a slight decrease in the main HR study indicators compared to last year, attracting qualified resources (43%) and retaining key employees (39%) are the biggest HR challenges facing Canadian companies.

The pandemic has exacerbated these challenges, with more than one third of businesses struggling to attract qualified resources (45%), retain key employees (36%), or engage and motivate teams (31%). IT decision makers seem to have the easiest time hiring and retaining employees for all positions listed.

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More and more companies are finding it hard to attract qualified employees, regardless of the field of expertise.

 

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2022 IT Trends Business data

Companies concerned about data protection

This year’s cybersecurity data shows that recent security breaches and data theft have rocked Canadian businesses, which now have a better understanding of the risks to which they are exposed.

 

Understanding the impact of regulation

In 2021, two thirds of companies had a very good (23%) or fair (43%) understanding of the impacts of new North American and European regulations on their data management.

While this proportion is lower than in 2020 (75%), the decline is largely due to an increase in respondents who did not know the answer or refused to provide one (15% in 2021 vs. 7% in 2020).

It is worth noting that the percentage of respondents that reported having a good understanding of the regulations is significantly higher among companies that:

7.2

Have a high level of in-house expertise in dealing with rapid change and IT transformation

7.2

Make strategic use of data from connected equipment or devices

7,3

Have provided data security training to their employees in the past year

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